Answer every enquiry in minutes
Good when: You already have a decent site but replies are slow.
An instant, friendly reply to every web or email enquiry, with your next available times, so nobody waits until morning.
Usually takes1 to 2 weeks
The call goes to someone else
What it looks like now
Someone finds you on their phone at 9pm, can’t tell what you do or how to ask, and rings the next business.
What changes
A clear site that works on a phone. Their quote request lands in your inbox with the job details.
“Couldn’t be happier with the service and the final website.”
Jake Bell, True Blu Electrical, Google review
- 9pmSomeone sends an enquiry from their phone.
- Within minutesThey get a friendly reply with your next available times.
- YouTheir request is in your inbox with the job details.
Three ways to fix it
Start with faster replies and stop there, or go on to connecting your job system and a better website. Each one works on its own.
A 10 second test on your own phone
Open your website on your phone. Can you do all three without scrolling around?
- Tell what you do
- See how to ask for a quote
- Tap the number to call
Three ticks: the first or second fix is enough. Any gap: the third fix is for you.
Which fix suits you?
Do you already track jobs in a system, like HubSpot or ServiceM8?
How many people answer enquiries?
Answer two questions and the route that suits you lights up.
Send enquiries straight into your job system
Good when: You already track jobs somewhere.
Each request lands in your CRM or job system, for example HubSpot or ServiceM8, as a new lead with the details filled in, so nothing lives only in an inbox.
Usually takes1 to 3 weeks
A website that gets the call
Good when: You have no site, or one that is hard to use on a phone.
A clear, fast site built for phones, with a quote form that asks the right questions for your trade.
See it working: A website that gets a local electrician the call
Usually takes4 to 8 weeks
Timeframes are a rough guide. You get one fixed quote before any work starts. What changes the price?
Not sure it matters? Work out what missed enquiries cost you in a year
Your first half hour is free. I reply within 1 business day (Monday to Friday).