Automations that take the repeat work off your team.
Bots & Pieces is an Adelaide business that builds automations for small and medium businesses across Australia. I connect the programs you already use so information moves by itself, add AI where it genuinely helps, and keep a person checking anything that touches money or customers. One fixed quote before work starts.
- Programs that talk to each other
- A person checks what matters
- Plain instructions at handover
Based in Adelaide, South Australia. I work remotely with businesses of any size across Australia.
- Free half-hour chat
- One fixed quote before any work starts
- Everything in your name
What I automate
- Enquiries: every form, email and missed call logged, answered and followed up. Missed enquiries
- Quotes: reminders that go out on time, so quotes stop going cold. Quote follow-up
- Double entry: details typed once and copied to the customer list, accounts and job system. Double entry
- Staff changes: new starters set up and leavers' logins removed, every time. New starters and leavers
- Reports: the monthly numbers put together by themselves. The monthly report
- Email: drafted replies for the questions you answer every week, sent only after a person checks them. Repeat emails
Tools I work with
n8n is my main tool. I also work with Zapier, Microsoft Power Automate, Microsoft 365, Google Workspace and Xero. If a program you rely on can be connected, it can usually be automated. See n8n automation and Microsoft 365 workflows.
A person checks anything that touches money or customers.
See related work
Built for my own business. This shows the kind of work, not a promise that yours will be the same size.
Business admin automationAutomation monitoring dashboardBuilt and run for a real business, in my previous role.
From the first chat to it being yours
- A free half-hour chat about one job that wastes time today.
- I map how it is done now and write down what the automation must do.
- One fixed quote. Nothing starts until you agree it.
- I build it, test it on real work, and hand it over in your name with plain instructions.
- Support is optional. Automations can fail quietly, so a support plan includes watching that they still run.
You get one fixed quote before any work starts. I show you how to use what is built, and looking after it afterwards is optional. You can stop after any step, and you keep everything you have paid for so far.
Who builds business automations in Adelaide?
Bots & Pieces, run by Jacob Roberts in Adelaide, South Australia, builds workflow and AI automations for small and medium businesses in Adelaide and across Australia. You deal with the person who builds it, and every job gets one fixed quote before work starts.
Where does AI fit in?
AI is good at reading, sorting and drafting. It is not trusted to send money or make promises to customers on its own. A person checks anything sensitive.
How much does an automation cost?
Every job is quoted to fit, so you only pay for what you need. Contact for pricing. You get one fixed quote before any work starts, and the first half hour is free.
Do I have to keep paying every month?
No. Support plans are optional. The automation, accounts and documentation are handed over in your name.
What happens when an automation breaks?
On a support plan I watch that it still runs and fix it when something it depends on changes. Without a plan, the documentation lets anyone pick it up.
Start with
one job.
A free half-hour chat. Bring one thing you need or one job that annoys you, and you will get a straight answer on whether it is worth building.
A good thing to bring: the one job your team repeats every week.
Request a free chatPrefer to talk? Call 0416 591 313
I reply to every enquiry within 1 business day (Monday to Friday).
What else I do