The same customer questions answered by hand, from scratch, every day.
A reply is drafted for you in your inbox. You check it and press send.
Start small and stop there, or go further. Each one works on its own.
Do you already use a CRM, job or accounting system for this?
How many people touch this job?
Answer two questions and the route that suits you lights up.
Good when: Most questions are the same ten or so.
Common questions get a reply drafted in your inbox, in your words. You check it and press send.
You will know exactly what leaves your business and where it goes. How your data is handled
Usually takes1 to 2 weeks
Good when: Customers mostly ask where their job is up to.
Replies include the real details, such as booking times, order status or invoice amounts, taken from your job or accounting program.
Usually takes2 to 3 weeks
Good when: Questions come in all day and pull you off the tools.
A page on your site that answers the common questions before people email, and passes the rest to you.
See the idea in use: my own Common questions page answers 31 questions before anyone has to email.
Usually takes4 to 8 weeks
Timeframes are a rough guide. You get one fixed quote before any work starts. What changes the price?
Not sure it is worth it? See what this job costs you a year
See it working: Business admin automationAs of October 2026, 37 automations run the routine side of that business. A reply waits for a person to say yes before it goes out.
Your first half hour is free. I reply within 1 business day (Monday to Friday).